Reader support
Help with reading, your library, account access or general feedback.
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Choose the topic that best describes your message. All enquiries are handled through our main support address.
For account or privacy requests, write from the email address associated with your Palixia account where possible. Never email your password or one-time sign-in code.
Author support
Publishing questions, story management and author dashboard issues.
Privacy and account requests
Requests to access, correct or delete personal information or an account.
Copyright reports
Report material that you believe infringes your copyright or other rights.
Business enquiries
Partnerships, media enquiries and other opportunities.